QUALITY POLICY

• Dalby seek to become the market leader in our chosen field by offering clients quality in design, product, service and people.
• To strive for continuous improvement in all its business activities.
• To accurately identify its clients’ needs in terms of ‘Total Quality’, and these needs as completely as possible.
• Dalby intends to achieve national and international recognition for providing excellence in the adaptation and execution of technology, product and service.
• Dalby recognises that its employees are the company’s greatest asset and as such, will reward employees who invest their commitment, skills and time in pursuit of the company’s aims and ambitions.
• To provide a conducive environment in which all employees are able to work productively and harmoniously.
• To foster a long term working relationship based on mutual trust, to the benefit of the client and the company.
• To treat clients and sub-contractors courteously, with respect and absolute integrity.
• To assist clients in achieving their chosen objective through diligence and by acting in an impeccable first class manner.

QUALITY OBJECTIVES

Dalby will achieve its policy objectives by ensuring that:

• The ‘Quality Management System’ is maintained and improved through the medium of internal and external audits, by client feedback and by monitoring the product while in service.
• Our designs are completed to high standards and conform to statutory legislation, mandatory regulations and to the relevant engineering standards.
• The product fulfils the clients’ ‘Statement of Requirement and/or Specification’.
• Responses to clients’ requests are rapid and effective.
• Contracts are completed on time and within budget.
• Professional personnel with a wide range of knowledge and product experience are employed as project managers.
• Personnel are provided with on-going training to assist in achieving industry best practice.
• Personnel develop their careers to fulfil their potential and within the aims and ambitions of the company.

PRODUCT RANGE

Dalby products range from:

• Small part/component spray booth/oven.
• Standard and bespoke designs to suit production levels from one to eighty cars per day.
• A Multi-spray booth/oven for trailers, trains, the 'yellow goods' industry and boats.
• Full aircraft surface finishing facilities for the Royal Navy and the Royal Air Force; facilities comprising of aircraft preparation and spray booth/oven, paint mixing room, paint store, control room and full control systems, compressor room, plant room, breathing and tool compressed air systems, access equipment and finally, the building to house the facility.

PRODUCT DESIGN AND FINISHING PROCESSES

All Dalby products are designed to be in the forefront of technology, to be innovative in concept, to accurately reflect the requirements of major automotive and industrial manufacturers', and to conform with the statutory requirements of the Environmental Protection Act:1990, plus its supporting technical and process guidance notes. Designs and processes are summarised below.

• High quality finishes for the automotive manufacturers'.
• Current environmental pressures has driven the development of a spray booth for use with high solids and water based coatings and to that end, Dalby has worked closely over the years with a number of paint manufacturers' during the evolution of such materials.
• The industrial market is far more diverse and requires a sound knowledge of the processes involved and in the design of plant. To interface, Dalby has consulted paint and pre-treatment chemists to supplement its engineering design base.
• The design of industrial finishing plant has benefited from the high quality finishes obtained from Dalby products designed for the automotive industry. Such plant has been used in dry filter and waterwash booths, low bake or stoving ovens for wet paint or powder application, pre-treatment plants, powder plants, shotblasting facilities to multi-million pound 'turn-key' packages including one or a number of these areas.
• Dalby designs have a great advantage over most of our competitors by providing a product that not only performs efficiently, it looks good. This fact alone may provide a commercial advantage in these days of client visits and supplier evaluation.
• Dalby designs lead the way towards the environmentally aware millennium, this is due mainly to our innovation and sound technical knowledge gained over many years in the finishing plant business.
• Dalby designs and project management skills are now recognized by major 'blue ship companies' who come to Dalby on reputation for a complete package from concept to installation and commissioning.